FAQs | Cura Body

WHAT IS FUNCTIONAL MEDICINE?

Functional Medicine is a unique individualised systems-based model, it combines science, scientific evidence and clinical insight to enable doctors and practitioners to address a client’s underlying causes of symptoms in order to encourage optimal health and wellbeing. It is the medicine of ‘why’, focusing on the roots of disease rather than purely symptom management.

We will look at a client’s genetic, biochemical and lifestyle factors to create personalised treatment plans. brings the art of medicine and the whole-person approach back into the therapeutic relationship between practitioner and client.

What if I can't make my appointment

We understand that there are times when you must miss an appointment due to emergencies or obligations for work or family. We will do our upmost to reschedule for you however, when please let us know asap, as you may be preventing another patient from getting much needed treatment.

Due to the work that goes into preparing for an initial consultation appointments must be canceled or rescheduled no later than 48 hours prior to your scheduled appointment or 100% off the fee will be required.

We appreciate your understanding.

I'm interested but how do I start the process?

That’s great to hear. Click on the ‘contact us’ or ‘start your journey’ link, and we’ll book you in for a 10 minute free discovery call. This will give you the opportunity to discuss your health concerns and find out more about how we can work together to optimise your health.

Feedback - Compliments, Complaints

At Cura Body your feedback is very important to us which is why we provide many opportunities for you to provide your personal preferences so that we can continue to create the best personal experience for you.

If you would like to comment on our services whether positive or negative we would like to know about it as soon as possible so if there is something of concern we can investigate and explain, apologise and where necessary take positive action. In most cases, if you tell us about your concern quickly, we can resolve matters straight away. To let us know about something with which you are unhappy please contact the practice manager at support@cura-body.com. Please also view our Complaint Resolution Procedure.

Where is the clinic based?

Cura Body offers the ultimate flexibility for you by providing virtual consultations and functional medicine tests delivered straight to your door and taken at your home. This service makes things simple so that you don’t have the inconvenience and expense of travel.